If proper steps were taken to enable the NAT feature on our recorders, but there are still issues in accessing either www.autonat.com or www.avyconp2p.com, it could be the case that network security is configured to even block outbound ports from connecting to our servers. If this is the case, the network administrator will need to be contacted to check if the following ports are being blocked from outbound communication:
The following ports need to have outbound access for NAT access:
NAT 1.0
TCP: 8991 - 8993
TCP: 10000 - 10010
TCP: 80
TCP: 7010
TCP: 7023
UDP: 8989 - 8999
NAT 2.0
TCP: 80,82,443
UDP: 9968 - 10018, 7968 - 7978, 7635 - 7655, 8635-8636, 11001 - 11004,11101 - 11104